Business focus: message from the leader
For FloorworX, there was no miracle moment. Instead, since 1953, a down-to-earth, pragmatic, committed-to-excellence process, kept the company, its leaders, and its people on track for the long haul.
Of course change has happened for FloorworX. Dr. Donald Platt (FloorworX MD) initiated the transformation from Marley to FloorworX and started turning the flywheel gradually, consistently—building tangible evidence that his plans made sense and would deliver results. Over the years, FloorworX has built sustainable momentum and gained confidence in the market from its successes.
According to Jim Collins, author of the book Good to Great: “…real people in real companies want to be part of a winning team. They want to contribute to producing real results. They want to feel the excitement and the satisfaction of being part of something that just flat-out works. When people begin to feel the magic of momentum—when they begin to see tangible results and can feel the flywheel start to build speed—that’s when they line up, throw their shoulders to the wheel, and push.”
When it comes to getting started, good-to-great leaders understand three simple truths. First, if you begin with “who,” you can more easily adapt to a fast-changing world. If people join your organisation because of where they think it’s going, before long you’ll be in trouble. But if people join your organisation principally because of all the other great people who work there, you’ll be more successful in responding to changing conditions. Second, if you have the right people working for your organisation, you don’t need to worry about motivating them. The right people are self-motivated: Nothing beats being part of a team that is expected to produce great results. And third, if you have the wrong people working for your organisation, nothing else matters. You may be headed in the right direction, but you still won’t achieve greatness. Great vision with mediocre people still produces mediocre results.
According to Dr. Platt, FloorworX success thus far can be attributed to great leaders with a great team who continue to drive the flywheel—turn upon turn.